Companies need to reorganise for remote work

Companies need to reorganise for remote work

 While for many years now it’s been no secret that lots of office based jobs could be carried out remotely, the COVID-19 crisis has turned that potential into reality for many businesses worldwide.  Offices full of endless rows of desks and packed contact centres are...
Why the hell are we all Zooming?

Why the hell are we all Zooming?

 As they say, ‘other brands of video conferencing software are available’, so why has ‘to Zoom’ become a verb?  Zoom of course must be loving it, share price rocketing, users increasing exponentially and achieving what very few with the exception of Mr Hoover and Mr...