Being interviewed remotely is likely to become the norm
With so much office work being carried out remotely during the pandemic and the very high likelihood that this will continue into the future, being interviewed remotely could well become the norm, so it’s important to make sure you do some preparation on how to pass a remote interview. Lots of remote jobs are being advertised if you know where to find them.
What should I wear?
In the traditional, office-based world the answer is definitely business formal smart clothes. For an on-line interview I’d recommend toning it down a little. For a start, in a remote interview, you only have to worry about what you’re wearing above the waist. I’d recommend a smart shirt for a man or shirt or blouse if you’re a woman. If you feel more comfortable in a jacket then that’s fine, but I’d definitely ditch the tie.
Find a quiet place
If you have a home office then make sure it looks clean, tidy and professional and find a way of letting the interviewers know that you’re sitting in your home office where you are able to work undisturbed. All employers should be concerned that you have a suitable space to work in. The employer may have health and safety concerns as well as wanting to be assured that disruptions and noise are not going to degrade your productivity.
It’s not a show stopper if you don’t have an office but make sure you tell everyone in the house that you’re going to be interviewed, to keep disturbances to a minimum. Think about where you’re going to sit and minimise the distractions behind your face. You want the interviewers concentrating on you, not on your kids playing behind you or your underwear on the clothes dryer at the back of the room.
You might want to download a free copy of Krisp. It’s a noise suppressing app that really does work, so if next door start their building project or guys start digging up the road in the middle of your interview it will cut all of that out and they’ll only hear you not the background noise.
Look your best
Fix your hair and face, plus very importantly sort out the lighting. Most people look pretty ghastly when lit from the side. Face-on lighting makes you look a whole lot better and has a tendency to mask your imperfections (assuming you have any!). Also aim to have the camera at eye level. Below doesn’t really work unless you like the Bohemian Rhapsody effect and above doesn’t tend to present the best image of you either. If the camera is on top of the screen and hard to move, this may mean you moving instead by changing your chair adjustment. This may all sound a bit facile but don’t underestimate it. If you look good then you feel good and in most video conferences you’re going to be faced with looking an image of yourself on the screen throughout the interview. If you find this unnerving then a lot of video conference packages allow you to turn off the image of yourself – check it out before the interview.
Buy as high quality a camera as you can afford, a clear high definition image is better than a fuzzy one. Good quality cameras are a little more expensive but are vastly superior to the cameras built into laptops and the webcams selling for $30 or less. They will produce good images even in low light, include autofocus, have a wide field of view and are able to zoom in or out without losing quality. The better webcams will have dual microphones and capture good quality sound. If you look on Amazon and you’ll find a huge choice of webcams, but personally I wouldn’t look further than Microsoft, Logitech or Poly and don’t go for the lowest priced models. The Logitech HD Pro Webcam C920 and Logitech C930e 1080P HD Video Webcam are both excellent webcams with good quality microphones or if you prefer Microsoft The Microsoft LifeCam Studio for Business is also a high quality piece of kit.
These better cameras will also cope better with low or imperfect lighting and will auto-adjust to lighting conditions. You may have to bear the sight of your wrinkles, grey hairs or acne in a little more focus than you’d like, but it still looks better than the low res image that you get from the cameras on many laptops.
Test how you, the lighting and the backdrop looks on camera and adjust it until you get it right. If you can’t arrange face-on lighting with natural light by sitting facing a window or existing light source then you can fix this relatively cheaply using LED lighting that you can attach to your screen. These lights work just fine – the YMCRLUX Webcam Light fixes with a sucker to the back of your laptop or if you prefer one that clips to the screen then the Cyezcor Video Conference Light works well too – both sell for around $25.
Compensate for the lack of body language
Ray L Birdwhistell an American anthropologist estimated from his research that 65 percent of communication is done non-verbally and more astonishingly that we can make and recognise around 250,000 facial expressions. Barbara and Allan Pease in their excellent book The Definitive Book of Body Language further estimated that body language is responsible for between 60 and 80 percent of the impact made in negotiations and that people form 60 to 80 percent of their first impression about a new person in less than four minutes.
Body language transmits very imperfectly over a video link, so it’s important to compensate by getting your points across clearly. Ask if what you said was clear and if there are any questions and don’t worry about asking for clarifications on what the interviewers say.
To some extent a remote interview mirrors a face-to-face one but there are some important differences. Know your job history, why you want to move, research the company you’re hoping to join, rehearse your answers to what are your strengths and weaknesses and where you see your career in 5 years’ time, as normal, but there are a few extra tips on how to pass a remote interview.
Make sure you get across that:
You’re a self starter
Self-motivation and initiative are important qualities to get across. You’re out there in the big world, not just five minutes’ walk down the office, so the last thing a prospective employer wants is someone who needs to be spoon-fed every item of work.
You’re a good communicator
In remote work everyone has to try a bit harder to communicate. You don’t want to come across as someone who really wants to work remotely because you don’t like people (Ok it might be true…just don’t let anyone know!).
You’re flexible and adaptable
You’ll need to make sure that your prospective employer knows that you’re flexible, adaptable and open to change. Bear in mind that most employers haven’t worked out how to work remotely, they’ve just transferred work to their employee’s homes in response to a crisis. Things will change once they realise that remote work is different and needs to be set up and managed differently. You’ll need to be able to adapt.
You understand the lifestyle and pressures of working remotely
You’ll need to convey that you can handle the lifestyle and attendant pressures of remote work. If you’ve done it before and can provide references to prove it then all the better.
You’re comfortable with the technology
You need to emphasise that you’re comfortable using remote work tools and technology and that’s not just saying you’ve used Zoom for your Yoga lessons! There are a wealth of messaging, e-mail, video conferencing, meeting, staff monitoring and staff communication, project management and workflow tools as well as wikis and knowledge bases. You’ll find reviews of some of these in our reviews section, otherwise at the very least Google them so you know what they are.
And make sure you ask
And there are some questions you should ask at your remote interview. Ask about their support for remote workers and if they have an established onboarding process. Teamwork and belonging are so important if you’re going to work remotely. Ask how your prospective employer encourages each. Some employers will provide what you need for a remote office, some have a policy of reduced pay for remote workers. Try to find out which will apply.
If you get as far as a job offer, you could ask if they have other remote workers who you could talk to before accepting the offer. Find out what tools they use, how you will be managed and if they feel part of a team.
So good luck, go for it and I hope this helps you pass a remote interview and get your dream job.
Gren Gale is a consultant and author specialising in remote work and project management.
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